We need academia to step up to fill in the gaps in our collective understanding about the new role of technology in shaping our lives. We need robust research on hiring algorithms that seem to filter out peoplewith mental health disorders…we need research to ensure that the same mistakes aren’t made again and again. It’s absolutely within the abilities of academic research to study such examples and to push against the most obvious statistical, ethical or constitutional failures and dedicate serious intellectual energy to finding solutions. And whereas professional technologists working at private companies are not in a position to critique their own work, academics theoretically enjoy much more freedom of inquiry.
There is essentially no distinct field of academic study that takes seriously the responsibility of understanding and critiquing the role of technology — and specifically, the algorithms that are responsible for so many decisions — in our lives. That’s not surprising. Which academic department is going to give up a valuable tenure line to devote to this, given how much academic departments fight over resources already?
O’Neil’s piece is an unfortunate continuation of a trend to continue to castigate academia for its lack of social responsibility, all the while ignoring the work academics do in precisely those domains where their absence is supposedly felt.
In her Op-Ed, O’Neil ignores science and technology studies, a field of study that “takes seriously the responsibility of understanding and critiquing the role of technology,” and many of whose members are engaged in precisely the kind of studies she thinks should be undertaken at this moment in the history of technology. Moreover, there are fields of academic studies such as philosophy of science, philosophy of technology, and the sociology of knowledge, all of which take very seriously the task of examining and critiquing the conceptual foundations of science and technology; such inquiries are not elucidatory, they are very often critical and skeptical. Such disciplines then, produce work that makes both descriptive and prescriptive claims about the practice of science, and the social, political, and ethical values that underwrite what may seem like purely ‘technical’ decisions pertaining to design and implementation. The humanities are not alone in this regard, most computer science departments now require a class in ‘Computer Ethics’ as part of the requirements for their major (indeed, I designed one such class here at Brooklyn College, and taught it for a few semesters.) And of course, legal academics have, in recent years started to pay attention to these fields and incorporated them in their writings on ‘algorithmic decision making,’ ‘algorithmic control’ and so on. (The work of Frank Pasquale and Danielle Citron is notable in this regard.) If O’Neil is interested, she could dig deeper into the philosophical canon and read works by critical theorists like Herbert Marcuse and Max Horkheimer who mounted rigorous critiques of scientism, reductionism, and positivism in their works. Lastly, O’Neil could read my co-authored work Decoding Liberation: The Promise of Free and Open Source Software, a central claim of which is that transparency, not opacity, should be the guiding principle for software design and deployment. I’d be happy to send her a copy if she so desires.